Data Quality and Building Trust: False Negatives, False Positives, and Policing/Surveillance
What can’t be measured can’t be managed. And, when it relates to location, what can’t be mapped can’t be measured. But, in the world of digital contact tracing, false negatives and false positives can have a way of unintentionally throwing people into targeted or overlooked populations. While many are willing to trade privacy for security, this abstract willingness erodes as people’s trust in the fairness and effectiveness of the underlying system erodes. Any lack of transparency, accountability, and a reliable form of recourse can further exacerbate this lack of trust. This Blue-Ribbon Panel will convene data experts with insights on how data quality can affect the ethical outcomes associated with location-based contact tracing solutions, and brainstorm ways to build and maintain trust in systems premised upon the use and sharing of location data.